Last updated November 13, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our Refund Policy.

You can request a refund for nearly any unused service/purchase. License Plate Workshop Ltd will, upon request via info@lpworkshop.co.uk, issue a refund for any reason, if the request is made within 14 days of purchase, and the service/product has not been used. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we will take a look.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at info@lpworkshop.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

License Plate Workshop Ltd

Attn: Returns

RMA #

38 Portway Close

Reading, Berkshire RG1 6LB

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. You will receive the refund through the same payment method you used to make the purchase. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

Please note that vehicle registration plates cannot be returned.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

How to Request a Refund

You can request a refund or get other assistance with your purchases at info@lpworkshop.co.uk.

Abuse

Refunds are designed to remove the risk from purchasing products or services — not as a way to get free products and services. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

Questions

If you have any questions concerning our Refund Policy, please contact us at info@lpworkshop.co.uk.

Revision Date

This Refund Policy was last updated on 13 November 2022 (“Revision Date“). If you were a user before the Revision Date, it replaces the existing Refund Policy.